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Author Topic: Just have to say...  (Read 3751 times)

Muscles

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Just have to say...
« on: 30/03/2012, 03:53 PM »
I popped in to Coffeparts today as I ordered the wrong parts (doh) and was hoping to work something out...
What a nice bunch of people! Friendly as. I thought it would be business only and in and out in 2 seconds but I got talking (not sure of the guys name) and went up stairs to see their machines and am glad I took the time to do it.
Not only do they offer good prices and very prompt turn around on online orders but they didn't mind an unexpected visitor and were more than happy to have a yarn  :thumb:


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UNM

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Just have to say...
« Reply #1 on: 30/03/2012, 05:46 PM »
And were you able to work something out regarding the wrong parts?
"There is never interpretation, understanding and knowledge when there is no interest,"
Edward Said

Lacehim

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Just have to say...
« Reply #2 on: 30/03/2012, 05:55 PM »
I ordered a steam tip once and it didn't fit.  I returned it and they posted out a different one free.  Great service, and quick postage.

My emails never seems to get through their spam filter though.  Not sure why.

Muscles

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Just have to say...
« Reply #3 on: 30/03/2012, 06:16 PM »
@UNM: yep, they offered credit, exchange or refund - my choice... I chose credit as they are waiting for the items I meant to order in the beginning
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Brett H

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Just have to say...
« Reply #4 on: 05/09/2012, 10:22 PM »
@UNM: yep, they offered credit, exchange or refund - my choice... I chose credit as they are waiting for the items I meant to order in the beginning

I ordered a couple of bibs and bobs from Coffeeparts on the weekend and on Tuesday they arrived beautfully packaged and exactly as I'd ordered.  What amazing service considering my order was for a paultry amount of money yet the care in packaging was second to none.  Great service!  Thanks guys!
Diadema Junior Extra PID, La Pavoni Professional, Compak K10 Conical, Compak A8 Automatica, Fiorenzato F5, Rancilio Rocky, Behmor 1600, BBQ Roaster (retired), KKTO

Paolo5

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Just have to say...
« Reply #5 on: 15/10/2012, 08:36 PM »

My name is Paolo and I am a caffeine addict..

I have been dealing with Coffeeparts for around 7 years now. I suppose that I have bought over $10,000 worth of equipment from them to date and have nothing but great things to say about them....in fact, Coffeeparts is one of my favourite businesses on planet Earth!

A business is only as good as its workers. I always feel that both Pedro and Cilinia are helpful to a fault. Their product knowledge is extraordinary and the quick service that they provide is enough to make me come back for more each time I need parts or advice.

I can't say enough good stuff about Coffeeparts!

BeanGreen