They copped an absolute caning in the press about slow parcel transit times over Xmas. Then of course, they tried the good old PR deflection technique blaming online retailers of having insufficient stock to fulfill customer orders - all intended to take the heat away from them. Reality was that since the start of Dec 2011, they hit a massive wall and could not cope. The worse bottlenecks remain in SE QLD. Whilst I love that part of the world, I get seriously worried every time we receive a new order as I know we will endure bottleneck conditions once the parcels hit the QLD border. Can you believe it can regularly take a whole 7 days to get a parcel from Melb to Brisbane CBD, yet IPEC can regularly get my boxes from QLD to Melbourne in 1 or 2 days ?