Congratulations Nancy for taking the plunge! With time, you will get better. Yes it is ideal that you are starting out not too busy. You are endeavoring to provide better than average coffee to the public and the best advertising you will get is them tasting your coffee and saying to others what great coffee you have and it won't be long before you get repeat and new business. Just remember: Smile Engage your customers. Ask them how is their shopping experience. Deliver a first rate product, and make sure it's consistent. Offer a range of products, if they are not sure, suggest a few options to make it easy for them and thus the experience pleasant. Keep it all clean and create an inviting atmosphere. Remember your customers and if you can, remember what they had last time and tell them. They will be impressed. All the best in your venture, and as Brett mentioned, looking forward to pics :thumb: