Sue...there should-a bin a single in with the machine. If DB doesnt manage to get his single to you, I can do 😉 Just remember a "couple"of points> The export market single filter (as should be fitted to all commercial and semi commercial machines coming to Oz ie your machine), is NOT half of the double. It is 2/3 of the double. When dosed and tamped properly, it holds about 12 grams, compared to the double's 18/19 grams.. (depending on individual preference for grind fineness etc) What that means (without going into the specifics) is that it requires a grinder adjustment everytime you change from using the double, to the "single".....which is why people say they have trouble using the "single". Because unless you change the grind to suit proper dose and tamp of the single filter, the espresso will not pour properly (in comparison to the "dialed in" double). So....if you are going to use the single all the time, fine. But if you are going to mix it with the double, please take note that every time you change from one to the other, you have to "dial in" again.... The only way to have a single filter that does not require a change of grind from the setting used for the double, is to use the "home" (as in Italian) market single, which IS half of their double. But that also requires swapping out the export market double filter for a home market double, which holds less grinds and is therefore unsuitable for the generally larger size of coffees here compared to the home (Italian) market versions. Suffice to say, differences aside due to the shape of the filter and the much smaller surface area of the holey section at bottom of filter, the reason most people complain about the single is because they dont understand the above and that the grind needs to be changed. Dial in the grinder, and the single really isnt a problem. But that is terribly inconvenient (especially in a cafe environment) and the reason why most cant be bothered and dont use it..... If you need any help, let me know.
