Ash, most likely the pump or something related to a scale blockage in the water circuit. Could be the pump having a dead spot where it sticks and stalls - often that's the end of the pump and it can sometimes take the motor/vibe with it eventually from excessive load. If it's the capacitor, then the motor might do either 1 or 2 things - not spin (stalled) and/or it would make a strange/different/harsh noise from "pole-ing". There could also be a blockage in the group restrictor (jet), especially if a large chunk of scale broke off and is wedged in, but that is usually a gradual slowing of the flow and less pressure over time and generally some water might get through. - lower chance of that given there is noise and zero flow My suggestion is to contact Bill Comely @ HG Maintenance Services in Regency Park SA. Top bloke, excellent espresso tech. They mainly do commercial gear but if you ask nicely they might take it on for you. Pumps are pretty standard across many models, so they would likely have a compatible part easily at hand. I'd be also recommending they do a proper de-scale of the water circuit as it's going to be a downhill run from here with faults and failure if it's been deprived of love and attention in that area. Also, my advice is to avoid the risk of shipping the machine and that would be a last resort. Couriers are terrible, all of them - damage, stolen, other problems from the "shake and rattle". 1 in 4 are your odds Sir.
