Well there's your problem in a nutshell! If you are not grinding fresh to order then you are not going to get premium extraction! And sorry to say this, but all pre-ground coffee, pods included, is stale already even PRIOR to packaging. It has to be, or otherwise it would oxidise in the packet (correct me if I here - more tech savvy guys) The Francis is a pretty handy machine, capable of making very decent coffee, but not from pre-ground. The problem with pre-ground (apart from being stale), is that there is an assumption that all machines are the same, and will take the same grind coarseness, and this is clearly not the case. At the very least I would be looking at getting my hands on a Rancillio Rocky, doserless grinder, if I were you, for around the $450 mark, but failing that you can pick up a Sunbeam EM0480, for under $200. And if this still out of the question, go to your local coffee roaster, and get them to grind to order in small quantities, say 250g at a time. They will be able to tweak the grind setting to come up with something more suitable for your machine. Cheers, Pat