Mmmm, thanks John for the lovely response. Need to try harder for an angry bite ... Is this a forum for distributors, or an avenue of helpful discussion to help a new forum member give it a go, with a bit of knowledge as his impetus? My 'findings', John, were of one aspect of a machine, that I made quite clear in my previous post, I had limited dealings with. Did I damn the ECM otherwise? No, because my trial was purely experimental ... barely enough to near extracting a decent piccolo. I'm not recommending one machine over another (unlike my counterpart here!), and implore you Bob to try as many as possible to 'sense' what's right for your type of operation. By the way John, maybe you and your 'number of professional barista' mates should consider 'texturing' your milk (correct grammar), rather than 'texturising' (is this bloody American?). Sweet Regards Un-condescendingly, & probably Un-professionally ... Tony (or GOD if you must)