deniro, if you're passionate about coffee & wanting to learn more, then lose the laziness mate & get bloody serious! My sister has a bottom-end delonghi (bought without chatting with me ... grrrrr ...) It's a semi, I can dose her pathetically small double PF high to the rim, with fine grind tamped hard, & time my own desired extraction. I've managed to grind my bean to suitable fineness to accomodate my sis' woeful setup, & get a somewhat decent body & lasting crema. But essentailly, the machine's aimed & priced at the domestic punter wanting a better at-home experience than their bodum, with ease - yeah, laziness. Milk-wise, totally automatic & tragic in results. Comes out lukewarm, & aerated like a bubble-bath ... grrrr My poison is a doppio, so the the whole milk thing is irrelevant to me when I'm over for a visit. To re-iterate, if you're serious about coffee, invest time, energy, tasting, & a bit of dosh in some decent equipment (ie machine/grinder/tamper) to get the best out of what a greatly roasted bean can offer. Like-wise with Pat, forget automatics. If you love coffee, then your own control over the results is a HUGE part of the love ... loved your work in Cape Fear by-the-by, one of my faves.