Hey Guys, This is an extract from Alan Frews Newsletter: "alanfrew@coffeeco.com.au www.coffeeco.com.au November 2005 Newsletter I've had several phone calls from disgruntled Sunbeam EM6900 buyers, complaining that they can't get shots which look like the ones in my review. Further investigation has always led to the "well, I bought some pre-ground espresso Lavazza/Illy/Coffex/Vittoria from the supermarket and there's no crema and it tastes awful!" There are 2 factors at work here: the supermarket coffees are invariably stale, and they are in fact ground to suit Moka Pots or espresso machines with pressurized, crema producing portafilters. The only way to get good shots from a non-pressurized machine like the EM6900 is with freshly roasted correctly ground coffee, as with any other "real" espresso machine. Which begs the question, exactly what improvements (if any) do pressurized portafilters make to a shot? In the spirit of enquiry I cobbled together a burnt out Saeco machine using spares from several other duds, and then experimented with both the pressurized and non-pressurized 53mm portafilters. My findings were as follows: 1) You HAVE to use a moka pot grind with the pressurized PF; a proper espresso grind chokes the flow. 2) The espresso produced has a thick, slightly frothy crema but is underextracted, with a thin body and a sour taste. 3) The same coffee used in the ordinary PF but with a correct espresso grind has a dense crema, full body and sweet flavour. My conclusion is that pressurized portafilters give the appearance of a good shot, although the crema is a bit pale and foamy, but do not make up for extraction deficiencies caused by the coarser grind. Throwing caution to the winds, I tried some brick packed Vittoria, and got a 10 second crema free shot with the normal PF, and a 28 second crema-laden shot with pressure. The pressurized shot had a higher level of extraction, due to the longer brew time, but both shots still tasted pretty foul. My overall take on pressurized systems is that you can get better results from poorly ground coffee than from non-pressurized systems, but there is no substitute for correctly ground coffee. Of course, correctly ground coffee won't work in the pressurized PF, so by and large the pressurized, faux crema producing portafilter is a marketing gadget, not an improvement." Hope this helps...