[quote]Ah... you've got to be happy with that! Actually a week's turnaround time for a prosumer machine is pretty good all things considering - and the coffee techs generally charge the same whether they're working on your machine or a commercial one - so its pretty good value really The last time I had my Bezzera BZ99 serviced it cost me the same amount of money but the quality of the coffee in the cup afterwards was well worth it! Also think about how much money you save by not having to go to cafe's for coffee - besides which in theory at least you should get a perfect coffee every time coz you're the one making it - and if you're not completely happy with it you can chuck it and start again - a feature that ought to be standard in all cafes if you ask me! Cheers,
