The internet is a wondereful thing. You say the trader adv Giotto in here is doing no favours price wise. lets see: FORUM OFFER includes commercial quality; knock tube, tamper, cleaning powder and group head brush, 2 kg premium coffee beans, 6 picollo and 6 latte glasses, stainless steel milk jug, blind filter. Email for further info and interstate enquiries. knock tube, anodise aluminium around $60.00; metal tamper (depending on seller) around $50.00 tub of group cleaner (depends on brand) say 25.00. group head brush & Blind filter..free with some machines 2 kilo fresh coffee around 50.00 unless your bag is 11.00 per kilo from woolies, a truly qulity item; 12 coffee glasses, in proper heatproof say around 18.00 milk jug around 15.00 and possibly freight and Ins included. You will never stop traders discounting themselves downwards in a spiral, many advertising on the net advertise low. When you do that, you cant go back up, and the next trader that reads that price, advertises at an even lower rate. These discount turkeys dont need to give you any service, they are just an intermediary between you and the importer. They have done nothing for their money, and keep prices low for other traders that offer service. Service costs money. Did you contact the Crema advertiser, advise you are serious about a purchase and not a tire kicker, and would be prepared to give him your credit card number immediately if he would match the lower price Did the Crema advertisere give you any advice (service) within this forum, did the Melbourne discounter give you any "service"? one other trader in here has given a bucket load of advice, has anyone thought to ask him whether he can supply the item of your choice? Yes the internet is a wonderful thing... G. choking on morning soy piccolo latte served in a glass on a saucer with doilie....spare me please.