I think the question has been pretty well answered already. If they are advertising its unblended, then it should be so. If they are NOT (advertising its UNblended), then it CAN be blended. Who cares, as long as the coffee served up tastes good and at $5.20 a cup, you only get caught once! Whether it is good (wet) coffee in the cup or not is up to the individual franchisees as has been well pointed out. My concern is more the rubbish about exclusivity...These days there is precious little exclusivity in anything. If someone was upset by staff at one franchise location, that doesnt necessarily mean that that someone should bag all JB stores because in another store across town, the situation may well be entirely the opposite after all, they are effectively all separate, individually owned stores. It is pure fantasy to carry on about store owners paying big money for rent and therefore HAVING THE RIGHT to get upset by people bringing in product bought elsewhere and sitting with friends / family / colleagues that HAVE bought product from the store at whose table they are sitting. Realistically, staff / owners that give their own clients the short shift because they brought along someone that didnt buy from them, are asking (with a capital "A") for trouble, and display unbelievable short sightedness. If staff have to ask someone to move along (perhaps in the situation where all their chairs are occupied, stopping genuine shoppers coming in) then it has to be done with utmost care and politeness and only as a last resort. An unhappy client tells everyone about it.....as has happened here, and future potential business from the clients friends (those that dared to sit with the client) is also lost. So it appears that if we as store owners EXCERCISE OUR RIGHT we lose, so what the devil is the point? L2L your input in this forum is most welcome as you always seem to bring a different point of view that makes people stop and think. I for one would be sorry to see you (or anyone else for that matter) go, but may I suggest there is no point in appearing to lecture / chide others about their attitude (as perceived by you), then getting upset when they bite back. Can we move on to a new topic now as I think this one is dead? Regardz to all, FC.
