How do you manage your contract roasting NZ and how does the cost compare to the final product? Interested in the concept.
Basically it is hassle free and I charge accordingly. I charge for a bulk roasted, or packed product. I do not look after the accounts, I roast the order when I recieve it. The only work I do prior is blend developement. It takes a few things off my plate. 1) customers service - I have 1 customer and they have many 2) brand integrity - My only concern is that the quality is consistent, they manage how their brand is represented in the market place. 3) stock/time management - They order, I roast. They take care of their customers from there on. Price depends on the following: 1) coffees quality 2) quantities 3) packaging ie bulk / packed / labeled (some customers get it in 10Kg boxes and package it themselves, some get me to pack it in 250gm to 3Kg packs, some send me their labels and I do the lot.) Compared to a wholesale customer the price allows a contract client to add an apropriate markup to cover the cost of running their bussiness. I have the following contract customers: 1) Coffee Brands (ie. distributors of their own brand) 2) Franchises (once again its brand awareness for them) The quantities required are not huge to do this, but you have to be willing to accept that you are essentially running your own coffee bussiness. All the knowledge and ideas need to be yours, all the service is provided by you. All i do is moniter quality. If you would like to know more, pm or email me.
