Sorry Decafe, I must have missed this coming up otherwise I would have replied earlier. QGA is an association or NGO, not a gov't dept. Last time I checked you can't get membership of a government department. Ron stepped down because of the conflict of interest....what I don't understand is why it took so long. Cookon product...previously BVA Cookon used to be of reasonable quality however current products are made as cheaply as possible, and usually designed by reverse engineering someone else's products. Why dont you ask them about warranty some time. My issue with Cookon is their corruptness in the early days of the QGA......the latest of Newsletters from the gas licensing body advises that Ron's offsider who helped him set up QGA has had his license revoked due to dodgy certifications. So decafe, tell me how things really are. No wait, I have more, I'm recalling the time Ron addressed a group of people, of which I was one, on his plans for the QGA to conduct inspections on commercial kitchens. The idea being that kitchens would be randomly audited and any sites with appliances that dont comply would be forced to either repair, refurb or replace within a set timeframe. Now being that Cookon supply some of the cheapest new appliances on the market you could wager that this could mean considerable increase in sales potential. So why is this corrupt......well there are plenty of other gas appliances out there other than just kitchens but that was all he was concerned about because that was what would make him money.