A representative from Jura HQ in Switzerland is in Australia at the moment and visited our humble establishment yesterday (we are an area distributor and service centre for them). We dined at one of the most upmarket restaurants in the area and the food was exceptional. One of our party ordered a flat white after dinner, and received an italian style cappuccino (1/3 - 1/3 - 1/3) instead. The quality of the brew was never questioned, it was that a mountain of froth was received in an order where one (mt of froth) was clearly not requested. At one stage I excused myself to freshen up........and from the safety of the toilet received a reasonably clear rendition of a gordon ramseyesque spack attack happening in the kitchen with several people joining in.......(must have carried through the ceiling or some of the roof ducting as I was next door to the kitchen). So on the one hand we have "tormented / food with attitude" type chefs producing wonderful food for us to savour, and on the other we have someone behind a coffee machine that cant tell a flat white from a capp. All of this entertainment, for a very expensive price! EDIT: I just spoke to my man ( who ordered the coffee), and can add the brew also wasnt good. Not good, for a place where the bill was "up there".
