we have always bought ours on super specials from HN, with extended warranty for 3 years @ around extra $150 or so. Overall our laptops have been hassle free, but we have to claim on the warranty a few times,....if it is irreparable, they will replace it. 3 years, good run for laptop... time to upgrade 😉 Apple is not hard, intuitive actually.... it has just been the fact ours ( OM and mine) have always been Windows and we share a bit of stuff. Also, my book keeping program was not Apple friendly, think that is changing now though....