Hi Matt, It's noble. It really is, however when you have a case of an owner of a new or near new machine who waxes lyrical and then moves on soon after, you have to question what went wrong? On the other side of the fence here is a WA bloke- Cooper. He got a new mondiale and loved it. Soon after he realised he didn't like it at all. I spent countless hours on the phone with him remote diagnosing and trying to help him modify the machine so it doesn't require a massive flush and produce and acceptable result, all to little avail. There are many stories like this. You buy a machine, then your numbers come up so you grab a Synesso/Speedster/Nameyourupgrade? That I get. You buy an "X" and sell it in the not too distant future to buy a similar machine of a different brand... ??? @ Pat- share the passion, definitely. Also be honest if you're coming from nowhere, but hoping to go somewhere. There are plenty of long time espresso machinery users who sadly really can't tell the difference between good and awful. Many of them would benefit from a little research in appropriate forums and/or some training.. 😉