yeah well, its the great description that sticks in the mind, and I cant remember whatever the problem was, other than it wasnt anything out of the ordinary. I think it will be the title of my future book.... Re the sigh saying "Do not touch the grinder". As I said way easrlier in this thread, it would take a month a sundays to get through all this stuff but i can tell you, there is good reason in many instances for that. This is a direct, repetitive, and very tiresome scenario that costs money which remains unrecoverable from the client: Client telephones: Your coffees bitter and clients are complaining and leaving unfinished cups on the tables. Get out here and fix yer bloody coffee. You send out your service vehicle. Cost of tech and vehicle, $100.00 an hour plus plus plus. Tech gets there and find the grinder is wound out coarse. He adjusts the grinder and checks all functions, coffee is nice. Demonstrates to the client what the "problem" was with"the coffee". The tech asks who MAL-adjusted the grinder....no one owns up. No one in the shop knows how to adjust the grinder properly, only how to move it out of adjustment, but not put it back when the result speaks for itself. This is standard fare. A client beckons....back to finish this later
