Yes it looks like another CMA machine. CMA makes San Marino, Wega and Astoria "brand" machines, and has also produced machines for Douwe Eggbert (?spelling) over the years. Look really, as mentioned in a roundabout way by AM, the owner booklet is about as useful as rocking horse poo 😉 It is basically assumed, that anyone that buys / uses a commercial espresso machine, knows what to do in terms of how to operate it (which of course is totally wrong but that's the way it is). In any case operating the machine (the assumed part) and making a good coffee are not the same thing. Maintenance for an owner is not much more than keeping it clean, backflushing the groups and programming cup levels on machines that have that function. But it takes us back to the point that owner booklets tell you neither of, how to operate the machine, or how to make good coffee, nor maintain it, so your friend is not missing out by not having one. They may tell you how to connect it to water and drain, they may tell you how to regenerate the old style water softener (if supplied), and if you are lucky they may tell you how to programme the touchpad/s. That would be about it. I do know people that can maintain their own machines, either because they just can/do, or because due to their location in isolated places, they have to. But that is not the norm. Now that we have explained the operational / maintenance (lack of) owner booklet thing in detail, I have to suggest that if your friend is in an isolated location, he needs to get himself "handy" on the coffee machine real quick. OR if he is in or close to a city, he may be able to do what most regular cafe owners do and build a relationship with a service provider. Not facetious, and I hope that helps. Attilio very first crema site sponsor