also agree that the production values are very good re: dual floor baskets - the common conception is that they're to compensate and add extra body to stale, pre-ground coffee, and as such this 'over compensation' can hamper the barista's input into the coffee that they're making just a word on the descale - my understanding is that you need to pop your shower screen (on the brew head) off when you're descaling in order to flush any trapped gunk out, without it backing up and becoming trapped in the water pipes and / or flow restrictors, thus potentially blocking up the machine also the milk texturing is a bit froth and bubbles for my liking, I'd prefer to see an even creamy texture without the froth on top, so that the milk folds evenly through the coffee without settling or separating but some very good points raised over all and again excellent production values FTR record though I would say that 7 to 14 days post roast is optimal for coffee consumption, longer depending upon storage - but the most sophisticated cleaning routine is still not going to compensate for stale beans and putting my mod hat on for a moment i would say that any commercial reference to a non sponsor product is usually frowned upon and that actual sponsorship of the forum is probably the best way to get a commercial endorsement across cheers ACg