I've recently acquired an ECM Giotto premium and an ECM Best grinder. I also got a good deal on the package, so I won't publish the price. They are very good looking machines, both being all chrome, and make a handsome addition to my bench top. The only fault I've had with the Giotto is a slightly ill fitting o-ring where the tank goes in. This was easily rectified with a wrap of plumbers tape, and then with a larger replacement o-ring. The only complaint that I have with the machine is the drip tray. It's a bit small, considering the cooling flush before each shot, and it was a bit awkward to remove until you develop your technique to get it out without spilling water everywhere. The grinder is not step less, but the gap between the steps is tiny. The doser feels nice and solid and it sweeps out very cleanly, requiring hardly any cleanup. The only thing to watch is that the hopper is not fixed to the body of the grinder, so the temptation to move the grinder around on the bench by grabbing the hopper is soon overcome by the cleanup required after the move.