reply from HG one Hi Craig, Thank you for your email and glad to hear the grinder made it to you safe and sound. What you're experiencing sounds like par for the course, and we have customers who have been where you are right now. We've noticed over the course of testing scores of burr sets, that some break in faster than others. Eventually, we see the same performance out of all of them after bedding in. Mazzer's QC is rigorous and so far we haven't had any issues with any burrs in terms of quality of coffee being produced. Common issues that we've heard about from our customers, and we have experienced directly, are early blonding, gysers or micro spurting, and fast extractions. These symptoms go away after breaking in. To note, these same issues occur on Mazzer's Robur grinders as well, and are not exclusive to our machine. That being said, we do stress that re-distribution or stirring of the grounds is an absolute necessity in order to get the best results in the cup. We have a webpage that covers this in detail that might be worth reading, if you haven't already done so. Also we