Brett H wrote:
What a Saga!! I too would be upset having paid good money for one thing bad being delivered another. You didn't pay for a cut cord... My mind would then wonder if the burrs really were new.... And what bin was this fished ou of in the workshop... :/ Everyone has a bad day every now and then this one is a shocker! Thanks for sharing!
You hit the nail on the head Brett. This had everything to do with honesty. If there was admission that the cord was cut in the factory, then no worries! But the fact of continual denial and the massive run around with the money (and weird personal loans/eBay blocking saga) meant I struggle to believe/trust anything that was said. Sure, it took 10min to open the grinder and construct a new wiring loom, but I struggled to believe that the burrs were new, that the grinder wouldn't fail in 1 week. (Yes, that is the risk with 2nd hand) In my workplace, if someone tends to make a lot of mistakes, their work is 'doubted' and checked more thoroughly. If there are no mistakes often, then you can start to 'trust' the person doing the design. I'm not at all blaming Amanti for the issues caused by Toll (burst beans bag, loss of package, terrible customer service). But everything after...totally on them. An update to the story too, I received a single text picture today showing the $25 is in my account. No apologies, no nothing. I guess that is one persons way of doing sales...?
