Hey there , wow im sure impressed with this machine made a long american coffee last night 1st time my toes starting tingling with a coffee most satisfying long lasting coffee experience ive ever had , and hot choclates are excellent aswell , i always clean machine with water after frothing or brewin a shot , very happy with grinder aswell so quite and quick used lavazza beanz seem quite good as the shots flow golden and good crema even with long american shotz , i figure 300 drinks made will cover cost of machine not bad at all and dun have to move cup either gr8 on a frosty morning , and ive had coffees all over the world and oz so my tastebuds have some experience , drip tray is very qucik and simple to wash and refit i do this the end of each day will remove steam wand once a week for wash , happy that machines made in europe aswell , a lil confusing on power of machine box states 1600 watt elswhere says 1475 watt online ive even seen 1300 watt mentioned , i considered a few other machines most mentioned on coffee snobs review page like the unico , rocket , brewster 3 and 1 that the suppliers in oz gone down :o real funky shape aswell , also i considered san remo and ckxe autos best sites online i saw were coffee italia , coffee craft and coffeeparts , italia annouyed me a bit cos they refused to honor there matching price bidding online feature , in the end maddness was drawing near and i only have hn near me , over 4 hour drives to melb collecting toys in day trips specially if u need to go bak the next day 😉 , so hn slashed the price included a xtra 4 year warranty , its gr8 having espresso on demand as its actually very good for you acts as a dueretic cleansing for the liver and kidneys amongst other things , when i enjoy a coffee or drink made with machine its so much more satisfying than whats to be had in cafes anyone good luck to all brew away cheers ;D