admin wrote:
interesting that you've gone for all Chinese-made (what Attilio would have called 'appliance') machines... ...on reflection, do you think you were right to go Sunbeam, or would you recommend spending a bit (a lot?) more and go for an Italian machine at the beginning, that might last 10-15 years?
Up until now I have only ever had Sunbeam Coffee Machines (including a very basic Sunbeam Machine that did not have dual pumps prior to going down the Cafe Series path). My interest in continuing with 'appliance' models can be attributed to the very satisfactory support I have received from both the Manufacturer and Retailer over the years...this being Sunbeam and Harvey Norman. As previously documented, I've certainly had my share of failed machines but I cannot fault the repair and/or changeover process that I have experienced during this time (including a replacement EM6900 when it was out of Warranty). I'm certainly not one to only purchase technology through Mainstream Retailers (PC's and Camera gear are cases in point), but when it comes to Coffee Machines, I will probably continue down this path. It is easy to compare pricing prior to purchasing, and if issues arise, they are usually resolved quickly. I also don't plan on spending more on the Italian Machines that "might" provide longevity. The one time I deviated from an 'appliance' model was with my Solis Grinder after a recommendation from a Coffee Forum Member (can't even remember if it was from this forum), and getting that thing repaired was a right pain in the proverbial. I eventually replaced that with a Sunbeam Grinder and it has never caused me a problem. So on reflection...very happy that I went with Sunbeam.
