Thanks FC, I'll give the pin thing a try. I have tried frothing soy milk (same brand as I usually use that froths really well), home made soy milk and cows' milk, all with same results. And I was getting lots of froth (closer to too much rather than not enough) with these milks before, so unlikely to be the milk considering changed with all three types. Before I try doing the milk, while doing (pulling?) the coffee, a lot of water comes out the steam spout. I believe that this Krups machine always puts out a bit of water first, but now it seems to be more - fills up a little milk jug, and this is a change from before, where there was a drip and then a bit after I turned the steam dial, now it comes out a lot and then hardly any water before steam when I turn the steam dial. So the nozzle doesn't seem to actually be blocked. This is why I thought it seemed faulty not just dirty. I will certainly try an extra good clean of everything though, and appreciate any suggestions. Fiona