I think it is a natural Australian reaction to be very wary/sceptical of any newcomers onto our shores.I remember when Mc Donalds first arrived into Brisbane everyone was very anti Macs,mainly because they were yanks looking to take over.There are heaps of other franchises i need not mention,we all know who they are,and more on the way.I am a customer and i personally dont like them,but i am guilty of using some of them for convienience.The bottom line is where your morals are,the taste of the coffee and the surroundings where you enjoy that cup.That's my opinion anyway.But i'll back the small guy 99.9% of the time.