As I said before, I don't see what the problem is - I would think that a glass that is too hot to hold will be too hot to drink, and indicates over-heated milk. Granted, some people may use boiler water to heat up the cups, but I don't see this too often. So, what's the problem? I would have thought that a glass would cool faster than a ceramic cup? And, to be honest, I would really be surprised if many people could judge the difference in taste, mouthfeel, etc of a coffee served in a cup assuming both drinks were at the same temp. My overall view is that the container is much less important than the beverage - I would rather get a fantastic coffee in a takeaway cup (whilst I generally don't) than a crap coffee in an illy cup. P
