Have a heart Admin, it's end of financial year time, and busy busy!
You are also asking a difficult question. Favourite machines? Every trader would have to go with the machines they import for themselves, and that would be biased!
In addition we look at them in two ways only. Do they brew a good coffee and can they be easily tuned (some dont & cant
), and how easy / hard are they to service and how reliable are they. We do not look at them from an emotional point of view, and certainly not from the point of view of their "features" or "creature comforts".
Further, some manufacturers / brands have various ranges of models depending on what the end user wants to pay. Our own manufacturer (BFC / Diadema...see them at www.cosmorexcoffee.com.au/appliances.htm
) has 4 types. The one we sell is the high volume best build type, and for others that want cheapies they make other models that cost less but also, have less capacity.
Many end users dont realise this and think that one 2 group machine is "the same" as, or "should be" the same as the next, and when they find one that does not perform according to expectation, say that brand is no good. When in fact it may be that the wrong kind of model has been placed into a venue that required something different.
Some brands are "good", but are let down by poor back up service etc.
Plus, marketing & "name branding" according to image & perceptions today, is unfortunatly filled with a lot of wank.
Therefore, a very difficult question for anyone to answer properly without also supplying a very lengthy book of disclaimers.