Dear Coffee lovers,
May I share with you,my story regarding the above EM4800 machine.
A friend from Victoria,owned and operated this particular unit and during its warranty period (12 months)
the unit failed to deliver steam when selected,the machine was returned for service to a local service agent.
Attempts were made to rectify the problem and finally the machine was returned "repaired" to its owner.
Needless to say it would not operate correctly,my friend (its owner) couldn't get it working,despite it being "repaired".
The machine has since been replaced with a new identical unit and the faulty unit was shoved away in the shed!
During a recent visit I sighted this old machine and was offered it with the suggestion I may be able to get it working again.I took up the challenge.
During my various opportunities to work on it I was able to finally locate the stoppage/blockage causing the steam failure.
I believe this may not be an uncommon point of failure for the EM4800 and similar models.
The machine has now taken pride of place in my limited coffee making facility.
My hope is that owners of these models may still have some chance to save their otherwise operational machines.
This is a image of the bottle neck problem,the steam wand swivel extension that becomes heavily blocked.Hope it helps someone out there.
Comments