Thanks for the shout-out Brett. KK, I'm afraid Brett is 100% correct. In fact, a Bean to Cup machine (Super-Auto) may require more cleaning and attention compared to a Nespresso machine. There are more components and functional tasks in a super-auto to prepare a beverage. Sometimes, incidents occur from people fiddling with settings trying to get the machine to make a coffee "their way" - of course, modern systems can lock out fiddlers, but it doesn't stop them trying. Whenever milk is involved, it's a problem waiting to happen and you won't have to wait long - as you know, milk and heat don't go together without some form of immediate cleansing. SuperAutos are getting more intelligent with their dispensing and cleaning cycles to automate much of the task, but it's still a disciplined activity that someone needs to perform. Tablets for detergents (weekly, or depending upon usage), powder/liquids for de-scaling (monthly or whenever it asks) and daily milk system sanitation. The Achilles heel of any SuperAuto is the grind, dose and tamp mechanisms. These need to be properly cleaned periodically - sometimes it's not always an easy or simple task for a user because of the way the components are internal within the system. Having said all that - if the system is cleaned and setup properly, the resultant beverages can be remarkably delicious - far superior to Crapsules.
