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In this Discussion
After the old forum software breaking in a way that we were unable to fix, we've migrated the site to a new platform.
Some elements aren't working as we'd hoped - some avatars didn't survive the transition, and we're still having issues with attachments that weren't added as inline images, but we're hoping to have that all sorted out soon.
Some elements aren't working as we'd hoped - some avatars didn't survive the transition, and we're still having issues with attachments that weren't added as inline images, but we're hoping to have that all sorted out soon.
em6910 replacing brew head screw and inserting the seal
ok I know you're not gunna believe this so I'll have to provide pictures - but I found one of these beauties by the side of the road next to a large and in good nick flat screen tv in a posh surburb so I know it must be good!
So I took it home filled it up with filtered water, switched it on - and it fired up first time - I've run a truck load of hot water through the group head, out of the water tap, and left the steam running on full for ten minutes, checked the presets on the program buttons - and everything seems to be running good as new - water coming out of the group head is clean and sweet smelling with little or no residue - the manual and a receipt for service and replacement seals came with it and all in all it looks as though it has had very little use
BUT - the shower screens, group seal, brew head valve, and associated spring and plastic widget that fits onto the spring and into the valve we're all packaged in a zip lock bag - and for the life of me I can not put them all back together so that the seal stays put!
Spoke to Poppy from Sunbeam customer service and she forwarded me visuals of how it all goes together - and I have spoken to directly on her direct line three times since (excellent customer service I must say - no, scratch that - OUTSTANDING!)
But despite my bests efforts I can not assemble the above bits and pieces so that they all stay put - every time a attempt to attach the group handle the whole shebang falls out - now there's plenty of give and spongy longevity in the seal in fact it looks brand new and unused - so I'm at a loss as to what the problem might be - ideas anybody?
ACg
So I took it home filled it up with filtered water, switched it on - and it fired up first time - I've run a truck load of hot water through the group head, out of the water tap, and left the steam running on full for ten minutes, checked the presets on the program buttons - and everything seems to be running good as new - water coming out of the group head is clean and sweet smelling with little or no residue - the manual and a receipt for service and replacement seals came with it and all in all it looks as though it has had very little use
BUT - the shower screens, group seal, brew head valve, and associated spring and plastic widget that fits onto the spring and into the valve we're all packaged in a zip lock bag - and for the life of me I can not put them all back together so that the seal stays put!
Spoke to Poppy from Sunbeam customer service and she forwarded me visuals of how it all goes together - and I have spoken to directly on her direct line three times since (excellent customer service I must say - no, scratch that - OUTSTANDING!)
But despite my bests efforts I can not assemble the above bits and pieces so that they all stay put - every time a attempt to attach the group handle the whole shebang falls out - now there's plenty of give and spongy longevity in the seal in fact it looks brand new and unused - so I'm at a loss as to what the problem might be - ideas anybody?
ACg
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